Last updated: March 2026
Email Company, a service of MyBizCom (PTY) LTD (“Email Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information:
Information You Provide to Us
Name, email address, company name, and other contact details
Information submitted through forms, applications, or inquiries
Communications you send to us (emails, messages, call notes)
Automatically Collected Information
IP address, browser type, device information
Pages visited, referring URLs, and usage data
Cookies and similar tracking technologies
We do not intentionally collect sensitive personal information.
2. How We Use Your Information
We use the information we collect to:
Respond to inquiries and partner applications
Evaluate agency partnership fit
Provide and improve our services
Communicate with you about updates or relevant information
Maintain website security and performance
Comply with legal obligations
We do not sell personal data.
3. How We Share Information
We may share information only in the following circumstances:
With service providers who support our operations (e.g., hosting, analytics, communications tools)
With our payment processor, Paddle.com Market Limited, who acts as Merchant of Record and processes payment information including billing details, transaction data, and tax identifiers.
Payment data is collected by Paddle (card details, billing address)
Paddle handles and stores all payment information directly (Paddle's privacy policy)
When required by law or legal process
To protect our rights, security, or property
With your consent
All service providers are required to maintain appropriate confidentiality and security standards.
4. Client and Third-Party Data
Email Company provides white-label cold email delivery services to agencies.
We may process data on behalf of agency partners as part of service delivery.
We act as a service provider / processor, not the data owner.
Agencies remain responsible for ensuring lawful data collection and usage related to their end clients and prospects.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Analyze website usage
Improve functionality and performance
Understand visitor behavior
You can control cookie preferences through your browser settings.
6. Data Security
We implement reasonable administrative, technical, and organizational measures to protect information against unauthorized access, disclosure, or misuse.
No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain information only as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, contractual, or operational requirements
8. Your Rights and Choices
Depending on your location, you may have rights to:
Access or request a copy of your personal information
Request correction or deletion
Object to or restrict certain processing activities
Requests can be made by contacting us directly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Children’s Privacy
Email Company does not knowingly collect information from individuals under the age of 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us.
